Mislabeled expectations

When the label doesn’t match the expectation.

I was sat in one of my favourite coffee shops on Monday morning chatting with a few entrepreneurs when we overheard a heated exchange between a customer and the barista.

The customer asked for “a latte without milk.”

The barista looked at her quizzically and said “You mean an espresso?”

“NO! I mean a latte, but without the milk.”

The barista dutifully pulled an espresso shot, “Is this what you mean?” he asks proffering the cup to her.

“Yes, that’s it! Perfect.”

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